BrushWork Digital ("we," "us," or "our") operates the website located at brushworkdigital.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or contact us. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including when you fill out a contact form, a get-started form, or a design questionnaire. This may include:
- Your name and email address
- Your phone number (if provided)
- Your company name and business details
- Information about your website needs and preferences
- Any other information you choose to include in a form submission
We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, referring URLs, and pages viewed. This information is used solely for security and to improve the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill service requests
- Send you confirmation emails and follow-up communications related to our services
- Improve our website and services
- Protect against fraudulent or unauthorized submissions
- Comply with applicable laws and regulations
We do not use your information for advertising purposes, and we do not sell or rent your personal information to any third party.
3. Email Communications
When you submit a form on our Site, we will send you a confirmation email acknowledging receipt of your submission. We may follow up by email or phone to discuss your inquiry. You may opt out of follow-up communications at any time by replying to any email with "unsubscribe" or by contacting us at hello@brushworkdigital.com.
4. How We Store Your Information
Form submissions are delivered to us by email and stored in our email inbox. We take reasonable precautions to protect your information from unauthorized access, including the use of SMTP authentication and TLS encryption for email delivery. Our website is hosted on DreamHost, which maintains industry-standard server security practices.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information at any time by contacting us.
5. Cookies and Tracking
Our Site uses session cookies solely for the purpose of rate-limiting form submissions and preventing spam. We do not use advertising cookies, tracking pixels, or third-party analytics services. We do not track your browsing behavior across other websites.
6. Third-Party Services
Our Site uses the following third-party services:
- Bootstrap (CDN) — A front-end framework loaded from a content delivery network for page styling. No personal data is shared.
- Google Fonts (CDN) — Fonts loaded from Google's servers. Google may log the request. See Google's Privacy Policy.
- Stripe — If you make a payment through our Site, payment processing is handled by Stripe. We do not store your payment card details. See Stripe's Privacy Policy.
- DreamHost — Our website hosting provider. See DreamHost's Privacy Policy.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of follow-up communications at any time
To exercise any of these rights, please contact us at hello@brushworkdigital.com. We will respond within a reasonable timeframe.
9. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- Email: hello@brushworkdigital.com
- Website: brushworkdigital.com